If you can see PGEEK on your credit or debit card statement, it is a purchase from Print Geek Group Pty Ltd, an Australian business based on the Sunshine Coast, Queensland.
We are a legitimate Australian company (ABN 48 622 100 145). PGEEK is the trading name that appears on card statements because bank statements limit how many characters a business can use.
PGEEK covers purchases from any of these three of our stores:
| Website | What we sell there |
|---|---|
| printgeek.com.au | Sublimation, DTF and printing supplies, printers and equipment |
| customiser.com.au | Personalised and custom-printed gifts |
| dropshipprint.com.au | Print-on-demand and dropshipping |
The characters after PGEEK are your order reference, which lets us find your purchase straight away.
| On your statement | What it means |
|---|---|
PGEEK* #PG-169190 | Order 169190 from printgeek.com.au |
PGEEK* #CU-16817 | Order 16817 from customiser.com.au |
PGEEK* #DP-39216 | Order 39216 from dropshipprint.com.au |
PGEEK* O #169187 | An older charge. The digits are your order number; the store letters were not included before September 2026. |
Please contact us before disputing it with your bank. We can usually identify the order within minutes and tell you exactly what was bought, when, and where it was sent. Common reasons a charge looks unfamiliar:
Contact us
Phone 1300 426 438
Email [email protected]
Please quote the full reference from your statement, including the numbers, and we will find the order for you.
If the charge was genuinely not authorised by anyone with access to your card, contact your bank as well so they can protect your account. We will assist with any investigation.